![]() Doing so allows attackers to gain access to e-mail addresses, social media accounts, banking apps, and more. The problem worsens if a user uses the same logins and passwords for different websites. This sometimes results in user passwords being stolen. All data is stored in encrypted form and synced across devices.Ĭybersecurity is an important, relevant issue because websites, apps, and web browsers are often attacked. MultiPassword is a secure, reliable password and login manager. Enter your bypass code in the secondary password field, then click Connect.MultiPassword was developed to help overwhelmed users store their credentials in a safe and organized environment.After entering your network login username and password in a Duo-enabled application (e.g., the desktop or mobile Pulse Secure VPN client, or Outlook Web Access), you will be prompted for a secondary password.Once you verify your identity, the Service Desk agent will create a bypass code unique to your network login username.The Service Desk agent will ask you questions to verify your identity.Call the UCSF IT Service Desk (41) and ask for a Duo bypass code.Bypass codes must be requested in advance and only by the person who will use them. Click in the secondary password field, then press the button on your YubiKey.Ī bypass code is a temporary passcode that you can use as your secondary authentication method.After entering your network login username and password in a Duo-enabled application (e.g., the desktop or mobile Pulse Secure VPN client, or Outlook Web Access), you will be prompted for a secondary password.Insert the YubiKey into your computer’s USB port.Locate the closest IT Health Desk and bring your photo ID so we can verify your identity.You will receive a notification to pick up your YubiKey from an IT Health Desk location.Fill out the form and click Submit. Your YubiKey should be delivered to us in 2 days.Click on Duo YubiKey (Two Factor USB Device) Request Form.Log into MyAccess with your network login username and password.Go to and click on Accounts, Access & Email.View YubiKey videos, with step-by-step instructions, here. Replacement YubiKeys cost $30 each, so safeguard your YubiKey and file a report immediately if it is lost or stolen. YubiKeys have specific system requirements, so before submitting your request, refer to and make sure your device is supported. YubiKeys are the keys to all of your accounts, so do not keep them with your computer in case it is ever lost or stolen. Once you’ve pressed any number, you will be authenticated.Ī YubiKey is a USB key that you plug into your computer's USB port to provide secondary authentication.Answer the phone, and the automated voice will prompt you to press any number.Duo will call your registered landline. ![]() To call the second, type phone2 the third, phone3, etc. In the secondary password field, type phone1, then submit/connect. This calls the first device in your account capable of receiving phone calls.In the secondary password field, type push and click Connect.After entering your network login username and password in a Duo Enabled application (e.g., Pulse Secure VPN client,, Outlook Web Access), you will be prompted for a secondary password.Bypass codes must be requested in advance and only by the person who will use them. Bypass code: This is a temporary passcode that you can use as your secondary authentication method.YubiKey: This is a physical USB key that you plug into a computer to provide secondary authentication. For more detail on this option, see the YubiKey section below.To use this option, you must register your landline's phone number on. This is a less secure option, since anyone can answer the phone. Voice: This is most commonly used in a situation where there is no cell service but a LAN line is available to receive a phone call.SMS Text: This does not require a smartphone instead, it uses SMS text messaging in the authentication process.Duo Passcode: This also requires the Duo Mobile application installed to a smartphone but does not require an internet connection.Duo Push: The most common and recommended way users utilize two-factor authentication. This requires (1) either an Android or an Apple smartphone with the application installed and enrolled to your Active Directory account, and (2) an internet connection.Duo offers the following methods of authentication:
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